Which plan should I choose?
Compare the listed durations and device counts, then contact support if you are unsure which option fits your household and device setup.
Which devices are supported?
Compatibility can vary by device model, operating system, and app. Tell support your exact device and app before ordering.
How do I get installation help?
Use the setup guide for general preparation and contact support for guidance specific to your device and confirmed plan.
How can I request a trial?
Contact support to ask whether a trial is currently available and to confirm its duration and conditions before you begin.
What if playback or setup does not work?
Check your connection, restart the app and device, and verify that the app is up to date. If the issue continues, contact support with a brief description.
How do I ask for a refund?
Read the Refund Policy and contact support with your order reference and the reason for your request. Eligibility depends on the published policy and applicable law.
Can I use the service anywhere?
Availability and lawful use depend on your location, device, network, and the rights applicable to the content. You are responsible for complying with local law.
Still have a question? Contact support.